Privacy Policy

At humanrainbows.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard data when you visit or make a purchase from our website. By using our website, you consent to the practices described in this policy.

This policy applies to all visitors, customers, and users across all devices, browsers, and sessions.

1. Information We Collect

We collect information in several ways to improve our services, fulfill your orders, and ensure a secure shopping experience.

1.1 Information Provided by You When using our website, you may voluntarily provide:

  • Personal Identification Information: Full name, billing/shipping address, phone number, and email address.

  • Payment Information: Card details (processed securely; we do not store full card numbers).

  • Account Information: Username, password, saved addresses, and order history.

  • Communication Data: Support messages, surveys, feedback, and reviews.

1.2 Information Collected Automatically

  • IP address, browser version, time zone, and device type.

  • Pages viewed, time spent on the site, clicks, and referral sources.

  • Cookies, pixel tags, and session activity.

2. How We Use Your Information

We use your data to operate the website, fulfill orders, and improve your experience. We do not sell your information.

  • Order Processing & Fulfillment: To process payments, verify orders, ship items, manage returns, and provide tracking.

  • Customer Support: To respond to questions and provide assistance.

  • Website Performance: Analytics help optimize website speed and fix errors.

  • Marketing: With your consent, we may send promotions or abandoned cart reminders. You may unsubscribe at any time.

  • Security: To detect fraud and protect your account.

3. Cookies & Tracking Technologies

humanrainbows.com uses cookies to enhance performance and personalize your shopping experience.

  • Essential Cookies: Required for checkout, login, and security.

  • Performance & Marketing Cookies: Used for analytics and ads.

  • Control: You can disable cookies in your browser, but key features like the checkout may not function.

4. How We Share Your Information

We do not sell your data. We only share information with trusted service providers:

  • Payment Processors: For secure payment authorization.

  • Shipping Carriers: For delivery and tracking updates.

  • Email Providers: For order confirmations and notifications.

  • Fraud Prevention Tools: To prevent unauthorized activity.

5. Data Storage & Security

We take all reasonable measures to protect your data, including:

  • SSL encryption for all data transmission.

  • Server firewalls and routine vulnerability scans.

  • Tokenized payment processing to ensure card safety.

6. Your Rights

Depending on your location, you may request to:

  • Access your information.

  • Correct inaccuracies.

  • Delete your account or data.

  • Opt out of marketing communications.

Contact: support@humanrainbows.com (Response time: 24–48 hours).

7. Children’s Privacy

We do not knowingly collect data from children under 13. If such data is discovered, it will be deleted immediately.

8. International Users

We ship only within the United States. By accessing our site from other regions, you consent to data processing in the U.S.

9. Changes to This Policy

Updates will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated Privacy Policy.

10. Contact Us

For any questions regarding your privacy:

  • Store: Humanrainbows

  • Address: 15267 NE 12th St, Bellevue, WA 98007, United States

  • Email: support@humanrainbows.com

  • Website: humanrainbows.com

  • Hours: 8:00 AM – 7:00 PM EST (Monday – Saturday)